First time in China!

Sunday, September 5, 2010

Advanced Spa Management Skills

A one day class with
Lisa M. Starr of Wynne Business Spa Consulting
The Banyan Tree, Hainan

Competition is increasing! Are you ready?

The explosive growth of the spa industry in China requires professionals to be at the top of their game. Spas are distinctly different from other aspects of the hospitality industry. Attention to detail in every aspect of the spa operation is essential to its success. A beautifully designed spa is just the beginning. Making sure that they attract customers, make a profit, and operate smoothly is the truly challenging part.

If you are a spa director, manager or owner, you can't afford to miss this outstanding program, which emphasizes practical and proven methods for improving spa performance. International spa consultant Lisa Starr, a former GM of a group of spas herself, will share advanced techniques for mastering the four pillars of spa growth and success:

- Advanced financial management skills that increase profit
- Spa Marketing Strategies and Tactics
- Selecting, training and retaining the top employees
- Building an efficient operating infrastructure

This outstanding professional education will be presented at the luxurious Banyan Tree Resort. Admission includes lunch and tea breaks as well as your course text.

Tuition discounts are available for attendees of the SpaChina Summit, and members of the China Spa Association. Please bring your registration or membership information with you.

ABOUT THE INSTRUCTOR

Lisa M. Starr has almost 30 years of experience in the spa and beauty industry, and is currently the senior business consultant to new and existing spas and salons for Wynne Business, a leading spa consulting company in the US. Her knowledge and experience include business operations and finances, marketing and advertising, inventory management, human resource development, and business process improvement.

An accomplished instructor, Lisa leads Wynne Business educational seminars, including the Spa Directors Management Intensive and The High Performance Spa. Consulting clients throughout the U.S. and in Asia include day spa start-ups and turnarounds, medi-spas and hotel spas, hospitals, fitness clubs, and salonsoffering spa services.

She is a popular speaker at industry events, including IECSC, ISPA, Spa & Resort Expo, and the Spa Asia Wellness Summit, and is a regular columnist at American Spa Magazine. She was recently named the Director of Community at SpaTrade.com.

TO REGISTER

You may use a credit card or Paypal to register now online.

If you will be paying for your ticket with a bank transfer, please contact Suzanne@prestonwynne.com to arrange payment. You may also call her at 00 1 408 741-1750, extension 28. Our office hours are 9 a.m. to 5 p.m., Pacific Daylight Time.